A Secure Online Experience

RAVES (Lucid Technologies, Inc.) is committed to protecting your privacy and providing a robust and secure online experience. You can use this website (this “Site”) without providing any personal information.

This privacy statement (this “Privacy Policy”) includes the data collection and usage procedures of Lucid Technologies in circumstances where we collect information to offer services and/or information you request. You must adhere to this privacy statement when using this website, including all its features and pages (collectively, the “Site”).

This policy applies to all of your activities on the Site, web and mobile applications (www.raves.ai), and the mobile application used to access RAVES via the iOS or Android app stores, as well as any services offered through the Site (collectively, the “Service”). This policy applies to information we collect:

• On this Service.
• In email, text, direct message, or other electronic messages between you and this Service.
• Through mobile desktop applications you access or download from this Service, which provide dedicated non-browser based interaction between you and this Service.
• When you interact with our advertising and applications on third-party platforms, if those applications or advertising include links to this Privacy Policy.
• When you enter information into any of our applications.
• When you use our Services.

This policy does not apply to information collected by:

• Us offline or through other means.
• Any third-party (including affiliates or subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Service.

Acceptance

Lucid Technologies, Inc. and its subsidiaries and affiliates (“Lucid Technologies”, “Lucid”, “we”, “us”, “our”) provide this site subject to this Privacy Notice. You accept and agree to this privacy notice by accessing and using the site. Please do not use the site if you do not agree to this Privacy Notice.

For purposes of this Privacy Policy, the term “includes” or “including” mean including without limitation.

Your Rights Under GDPR

Lucid Technologies simplifies threat detection and minimizes the data risk exposure by providing a stable and secure environment for our customers through our GDPR/CCPA compliance.

Information We Collect About You

You should be clear that we may gather information about you using our site. Some of the information we collect might allow us to identify you specifically. For instance:

• When using the Site, including when you register for access to the Service, contact us with inquiries, use our mobile applications, respond to one of our surveys or browse any of our websites, access information, complete an online questionnaire, or subscribe to a newsletter, you may be asked to enter registration details, including your user name, first and last name, mailing address, email address, telephone number, language preference, country, and occupation.
• Additional information that may be collected includes, but is not limited to, marital status, date of birth, employment and background information, educational background, industry, job title and function, professional training background, payroll information, tax information, passport copies, tax status, birth certificate, visa copies, resumes, credit card, and billing information.
• As part of our analysis of how you use our site, we may collect technical data such as your location, IP address, domain, browser, viewing information and site activity, your device ID, date & time stamps, the hardware and software used to access the Site, and other such information that does not personally identify you.

The information described above and other such information collected may be hereinafter referred to as “Personal Data.”

• To complete your registration and facilitate your usage of the site by minimizing repetitive entering of your information;
• To fulfill your requests for services or goods;
• To assist you in finding products, services, or information quickly;
• To send notifications via emails, phone calls, chat messages, or other messages on product updates, special deals, updated info, and new services;
• To address questions or get in touch with you, whether it be through welcome emails, newsletters, or direct marketing;
• To enhance user experience and allow delivery of the content and product offerings that most excite your interest by storing information about your preferences;
• To regularly contact you by phone, chat, or email on your interest in our products and services;
• To improve our website, services, products, and marketing initiatives;
• To consider employing you if you’ve submitted information for that purpose;
• To estimate our audience size and usage patterns;
• To enforce Terms of Use;
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
• To adhere to legal obligations, resolve disputes, and prohibit actions that might violate Lucid policies;
• To protect against or deter fraudulent, illegal or harmful actions and maintain the safety, security and integrity of our Site;

Consent

When you provide your personal information, you consent that it can be used for the above purposes and that Lucid is an authorized holder of such information. If you choose not to register or provide personal information, you can still use our website but you will not be able to receive additional services or access certain areas that require registration.

When you activate your account, you are providing your consent to occasionally receive information from us. In each communication from us you will have the opportunity to unsubscribe from further communications; alternatively, you may contact us to express your choices at the address provided at the bottom of this page.

Sharing of Your Information

Your personal information won’t be shared with anyone outside of Lucid Technologies with certain exceptions, like:

• When it’s essential to support the uses mentioned above, we may disclose your personal information to other businesses and our business partners.
• We may share your personal information if required to do so by law or in the good faith belief that such action is necessary (i) to abide by legal provisions or other legal processes that have been served on us, (ii) to secure and protect Lucid Technologies’ legal rights or property, or (iii) to take necessary action to ensure the public’s or our users’ safety.
• Your personal information that we may have may be sold, transferred, merged, financed, or otherwise disclosed as part of the transaction or proceeding if Lucid Technologies, or any portion thereof, is sold, transferred, financed, dissolved, or undergoes bankruptcy in whole or in part, unless you advise us not to do so.
• We may utilize a third-party service to host our online communities or provide website analytics. Additionally, we might employ outside parties to gather or acquire data from outside parties, like renting email address profiles for use in email campaigns. We will offer the same protection and management options for information collected from our site, phone system, chat, social media, support portal, or another system. Although a connection may be formed to such sites, we are not in charge of their privacy practices, and this Privacy Policy does not apply to any third-party sites to which you may come across connections (such as business partners).

Control of Your Information

Except in the situations mentioned above, we will not divulge the personal information you give us to third parties without your consent. Relevant notices about policy changes, technical problems with a product or service, or other information necessary to use our site, services, and products may be sent to you by us.

Access to Your Information

We strive to provide you with access to update or modify your personal information. To request changes or delete your data at any time, please contact us at: www.raves.ai/contactus

Security of Your Information

We are dedicated to maintaining the security of your personal information and honoring your preferences regarding how you would like us to use it. We have implemented the necessary security measures to prevent your data from loss, misuse, unauthorized access or disclosure, modification, or destruction.

Your private data, for instance, is kept on password-protected, restricted-access servers. We also utilize SSL (Security Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely.

We try our best to offer the security precautions required to maintain the integrity and confidentiality of your information. We cannot warrant that our security measures are impenetrable because no system can be entirely secure.

Additionally, you play a big part in protecting your information. For instance, you shouldn’t tell anyone your password. You need to reset your password immediately if you think it has been compromised.

Retention of Information

We retain your information as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted, whichever comes first.

Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law.

The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes.

Linked Websites

Our Privacy Policy applies solely to information collected on our website. The site contains links to websites of third parties. Lucid is not responsible for the actions of these third parties, including their privacy practices or any consent posted on their websites. We encourage you to review their privacy policies to learn more about what, why and how they collect and use personal information. Lucid adheres to industry recognized standards to secure personal information in our possession, and to secure it from unauthorized access and tampering. However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions or personal information, or other users of the site may misuse or abuse your personal information that they may collect from the site.

Transfer of Your Information Across Borders

Your data might be processed and stored in the US or any other country where Lucid Technologies or its vendors have operations. You agree to any such transmission, storing, or processing of information outside your country if you use our site. The transfer of personal information across international boundaries is restricted by several countries’ data protection laws and regulations. We pledge to abide by every one of those rules and laws. You should, however, adhere to your country’s applicable data protection laws and regulations when using our site and providing such personal information.

Lucid Technologies complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Nation, the United Kingdom and Switzerland to the United States.

Modifications to the Privacy Policy

The Privacy Notice may be updated and modified at any time by Lucid Technologies. When we do, we’ll update the date at the bottom of the Privacy Notice’s initial page. We’ll let you know when we make significant changes to the Privacy Notice by posting a clear notice on the website.

Children’s Information

Individuals under the age of 17 are not permitted to use the website. We never intentionally solicit personal information from anybody under 17 or knowingly collect it from them. If you are a child under the age of 17, please do not attempt to register for or otherwise use the Site or send us any Personal Data. If we learn we have collected Personal Data from a child under 17 years of age, we will delete that information as quickly as possible. If you believe that a child under 17 years of age may have provided Personal Data to us, please contact us at: www.raves.ai/contactus

California Resident Rights

If you are a California resident, you have the rights set forth in this section. Please see the “Exercising Your Rights” section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers’ end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data.

If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of Personal Data shall control to the extent of such conflict.

If you have any questions about this section or whether any of the following rights apply to you, please contact us at: www.raves.ai/contactus

Access

• The categories of Personal Data that we have collected about you.
• The categories of sources from which that Personal Data was collected.
• The business or commercial purpose for collecting or selling your Personal Data.
• The categories of third parties with whom we have shared your Personal Data.
• The specific pieces of Personal Data that we have collected about you.

If we have disclosed your Personal Data to any third parties for a business purpose over the past 12 months, we will identify the categories of Personal Data shared with each category of third-party recipient. If we have sold your Personal Data over the past 12 months, we will identify the categories of Personal Data sold to each category of third-party recipient.

Deletion

You have the right to request that we delete the Personal Data that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Site or complete a transaction or other action you have requested.

Exercising Your Rights

To exercise the rights described above, you must send us a request that:

• Provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and
• Describes your request in sufficient detail to allow us to understand, evaluate and respond to it.

We will work to respond to your Valid Request within 45 days of receipt. You may submit a Valid Request using the following methods:

• Call us at: 682-77RAVES / +1-682-777-2837
• Contact us at: www.raves.ai/contactus

You may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf.

We Will Not Discriminate Against You

We will not deny you goods or services, charge different prices, or provide a lower quality of services if you exercise your rights under the CCPA. However, we may offer different tiers of our Site as allowed by applicable laws, depending on the value of the Personal Data we receive.

Other California Resident Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for direct marketing. To submit such a request, please contact us at www.raves.ai/contactus

Nevada Resident Rights

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us atwww.raves.ai/contactuswith the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.

Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.

European, United Kingdom, and Swiss Residents

• We will retain any information you provide until the earlier of:
  • You asking us to delete the information,
  • Our decision to cease using our existing data providers, or
  • The Company decides that the value in retaining the data is outweighed by the costs.
• You have the right to request access to your data and to rectify or erase your personal data.
• You have the right to seek restrictions on the processing of your data.
• You have the right to object to data processing and the right to data portability.
• You may withdraw consent at any time without affecting the lawfulness of prior processing.
• You have the right to lodge a complaint with a supervisory authority under the GDPR.
• We will not require consent for any unnecessary processing to enter into a contract with us.

How to Opt-Out

Users can opt-out from receiving product updates, newsletters, and communications by clicking the unsubscribe link in our emails or contacting us via the address provided at the bottom of this page.

Enforcement of Policy

If you believe Lucid has not adhered to these principles, please notify us, and we will promptly take corrective actions.